Borrow a Move — Support

About the game

A turn-based animal-movement puzzle game. Each turn, borrow an animal’s way of moving — it pauses while you take the key and reach the exit.

Frequently asked questions

Which content is free?

The first 10 levels are free, including hints and undo.

What does the full version include?

A one-time purchase unlocks eligibility to play levels 11–60; levels still unlock progressively as you clear them. No subscriptions, no ads, and hints are never charged per use. The price shown on the purchase screen applies.

How do I restore my purchase?

Sign in to the App Store with the Apple account you originally purchased with, open the game’s full-version panel, and tap “Restore Purchases”. Purchasing and restoring require an internet connection.

Does restoring purchases restore my progress?

No. Restoring only restores your full-version entitlement. Level progress is saved locally on your device; deleting the app or switching devices may lose your progress.

What if it’s still locked after purchase?

Please try restoring your purchase first. If the issue persists, contact us at liuyujie119@gmail.com with your device model, iOS version, and a description of the problem.

How to play

Select an animal, tap a destination, preview the turn, then confirm the move. You can use undo, restart, and hints.

Reporting an issue

Please have a parent or guardian provide the device model, iOS version, game version, level number, and steps to reproduce. Screenshots are optional.

Contact support

Need more help? Email us at liuyujie119@gmail.com.

Please do not include passwords, verification codes, or payment card information in your message.